yebosites

We collect only the information needed to answer enquiries, review applications, prepare and deliver websites, process update requests and bug reports, administer customer relationships and meet legal obligations. By submitting a form, you acknowledge the practices described in this notice.

1. Responsible party and Information Officer

Yebo Sites, a sole proprietor business, is the responsible party for personal information processed in connection with this website and its services.

Information Officer contact: yebositesza@gmail.com.

2. Information we collect

Depending on how you interact with us, we may collect:

  • your name, business name, email address and WhatsApp number;
  • your customer account: email address, a password (stored only by our sign-in provider, never by us) or your Google sign-in, and whether your email is verified;
  • information about your business, website goals, preferences, existing website and requested changes;
  • content, instructions, photographs, logos, inspiration images and other material you choose to provide for a project;
  • enquiry, application, feedback, approval, update-request and project correspondence;
  • invoices, payment status and transaction references needed for administration; and
  • standard technical and security logs produced by website hosting or form-processing providers, which may include IP addresses, browser information, dates and times; and
  • bug reports: the description you give, the page concerned, an optional screenshot, your browser and screen size, and your name and email only if you choose to give them so we can reply. To prevent abuse we keep a one-way hashed (not readable) form of your IP address for one hour.

Please do not submit passwords, identity document numbers, banking details, health information or other sensitive information through the general forms. Payment details must be entered only through the designated payment provider’s checkout.

3. Why we use personal information

We use personal information to:

  • respond to enquiries, run your customer account and save your answers so you can continue later;
  • create the free homepage preview you ask for, and prepare the full first website draft after you order and pay;
  • generate screenshots and private previews, communicate changes and record approvals;
  • deliver, host, maintain and support agreed website services;
  • respond to website update requests and identify the relevant website;
  • assist with requested domain registration, business email, payment or other third-party services;
  • administer approved fees and optional maintenance, prevent fraud and maintain accounting records;
  • protect our website, systems and legal rights; and
  • comply with applicable laws and lawful requests.

Our legal grounds include your consent, taking steps at your request before entering an agreement, performing an agreement, complying with legal obligations and pursuing legitimate interests that do not unjustifiably override your rights.

We do not add enquiry details to a marketing mailing list. Service and project messages are not marketing messages.

4. AI-assisted website design

When you ask for a free preview, an AI designer turns your short answers and photos into a preview of part of your homepage. This preview is checked automatically (for example, that it shows only contact details you gave us and makes no invented claims) and is not reviewed by a person before you see it. After you order and pay the first-draft fee, the AI designer builds the complete first draft, and a person reviews it before it is sent to you. Information you provide for these purposes is processed by AI design tools and their service providers, which may be outside South Africa.

We aim to limit AI processing to information needed for the requested design. You remain responsible for ensuring you have permission to provide any third party’s information or content.

5. Sharing, operators and cross-border processing

We do not sell personal information. We may share necessary information with service providers acting on our instructions or providing services you request, including:

  • website hosting, email, form-processing and technical support providers;
  • AI design tools used to create your preview and draft;
  • Google Firebase Authentication, which runs customer sign-in (email and password, or Google sign-in) and sends account emails;
  • Cloudflare Turnstile, which checks that a free preview request comes from a person and not a bot, and may process your IP address and browser information for that purpose;
  • domain registrars and business-email providers;
  • payment providers such as PayFast, and Yoco where requested for a customer project; and
  • professional advisers or authorities where legally required.

PayFast is our payment processor and processes payment information under its own terms and privacy notice. We store payment status and payment references for administration and accounting. Yebo Sites never sees or stores your card details, and we do not ask for full card details in our forms or by email.

Some technology providers may store or process information outside South Africa. Where cross-border processing occurs, we will take reasonable steps to ensure an appropriate level of protection, using contractual safeguards or another basis permitted by POPIA. This website does not use analytics or advertising trackers.

6. Retention and security

We keep personal information only for as long as needed for the purpose for which it was collected, including responding to enquiries, reviewing applications, delivering services, resolving disputes and meeting legal or accounting requirements. Enquiry and project correspondence that is no longer required is deleted, destroyed or de-identified when reasonably practicable. Transaction records may need to be retained for periods required by law.

We use reasonable organisational and technical safeguards appropriate to the information and services involved. No internet transmission or storage system can be guaranteed completely secure. If you believe information has been exposed or sent to us in error, contact the Information Officer.

7. Cookies and external links

This website does not set analytics or advertising cookies. If you create an account, our sign-in provider (Google Firebase) stores sign-in information in your browser so you stay signed in, and Cloudflare Turnstile may use its own security cookies when it checks a preview request. Hosting and security infrastructure may generate standard server logs. External services reached through a link or checkout have their own privacy practices, which you should review.

8. Your POPIA rights

Subject to applicable law, you may ask us to:

  • confirm whether we hold personal information about you and provide access to it;
  • correct or delete information that is inaccurate, irrelevant, excessive, out of date, incomplete, misleading or unlawfully obtained;
  • destroy or delete information we are no longer authorised to retain;
  • withdraw consent where processing relies on consent, without affecting earlier lawful processing;
  • object to certain processing, including direct marketing; and
  • provide information about third parties who have access to your information where required.

Email your request to yebositesza@gmail.com. We may need enough information to verify your identity and locate the relevant records. Withdrawing consent or requesting deletion may prevent us from providing services that depend on that information.

9. Questions and complaints

Please contact the Yebo Sites Information Officer first so we can try to resolve your concern. You also have the right to complain to the Information Regulator (South Africa):

10. Changes to this notice

We may update this notice when our services, providers or legal obligations change. The version published on this page applies from its publication date. Material changes affecting an active project may also be communicated directly.